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RETURN & EXCHANGES

We hope that you love what you ordered from NookStyle. But in the event that you are not fully satisfied with your purchase we want to make it easy for you to return or exchange your product.

Returns of full-price merchandise are accepted within 10

 

Days of receipt of purchase. Refunds will be issued in original form of payment and must be accompanied by receipt with the merchandise in the original condition. 
Merchandise must not be worn, altered, or washed and must have all tags and accessories attached.

Please note: Custom made products cannot be returned or exchanged.

Please note: "FINAL SALE" items will not be accepted for return or exchange.

Please note: Shipping and handling charges are not refundable.

How to Return Merchandise by Mail
Before mailing the item you wish to return please keep in mind that all returns must be accompanied by a Return Merchandise Form and original receipt or packing slip. We reserve the right to refuse a refund request if it does not comply with this policy.

  1. Complete the Return Merchandise Form
  2. Repack Merchandise: Package the merchandise in its original container, only if available. Enclose the completed Return Form and original receipt or packing slip. Returns must be prepaid and insured by the customer and shipped via the carrier of your choice.
  3. Ship to: C. El Carmen, Res. Cumbres de Ambrogi 27, Col Escalón. San Salvador, El Salvador.

NOTE: We strongly recommend that you save your return tracking number until you have been notified that we have completed your refund. 
Your credit will be processed and it should be reflected on your next credit card statement.

Exchanges
If you are looking for a different size for an item already purchased, you will need to ship the item via the carrier of your choice with the Exchange Merchandise Form and original receipt or packing slip we will ship it back to you. We reserve the right to refuse a exchange request if it does not comply with this policy.

Cancellations
Please be advised that once an order has been placed we are unable to make any modifications to the order including cancellations.